Description |
American Depositary Receipts (ADRs) are securities issued by an American bank that represent ownership of non-US securities. The ADR facility allows foreign companies to raise capital and have their stock trade in the US market, while providing US investors the ability to purchase foreign stocks with the convenience of settling their trades in US dollars and accordance with US settlement practices. It is the role of the ADR group to "bridge" the foreign and US market by processing the cross-border flow of investment between the ADR form in the US and the ordinary share form traded in the local markets. To accomplish the above, the ADR group maintains a network of 75 custodians in 35 countries to facilitate settlement of the foreign segment of ADR transactions, a direct account with the Depository Trust Company for US settlements and the services of an external stock transfer agent under a private label agreement. The Client Service Manager ("CSM") is primarily responsible for orchestrating the execution of all operational work on behalf of the client . The CSM must closely coordinate client coverage with the locally-based Relationship Manager ("RM"). Position Description
* Annual/Extraordinary Meeting - The CSM has overall responsibility to ensure flawless execution of the proxy process
* Corporate Actions and dividends- In the case of any corporate action, the CSM works with the company, RM, and Transaction Team/dividend team to ensure the successful implementation of the event
* Ad-hoc Requests and Product/Industry Question/Guidance
* Client Presentations and Training - the CSM actively participates in client presentations and in training exercises
* Quarterly Statements to clients
* Back-up for RMs when necessary
* Arrange printing various material in behalf of the clients
* Arrange mailings of proxy/financial/ad-hoc material in behalf of clients
* Procerssing of cash dividends
* Reporting
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Requirements |
Essential Skills:
* Strong leadership and process management skills
* Ability to communicate persuasively, both verbally and in writing, with a wide variety of levels at the client's organization and internally
* Ability to pay attention to detail without loss of the bigger picture
* Exceptional follow-up skills
* Ability to aggressively coordinate multiple industry players to accomplish goals
* Ability to react in high pressure situations in a professional manner
* Ability to work both independently and in a team environment
* Exceptional interpersonal skills
* Ability to review and interpret legal contracts
* Strong presentation skills
* Spanish and/or Portuguese language skill strongly preferred
* Strong PC skills
Essential Experience
* 4-6 years minimum experience in US and foreign equity markets &/or the financial industry
* Strong working knowledge of the Corporate actions, proxy process, and the securities industry
* Understanding of global cultures
* Experience in coordinating processes across multiple parties
* Operational experience
Education Requirements
* Bachelors degree preferred
* Spanish and/or Portuguese language skill strongly preferred
* Training specific to equity markets
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