Description |
Chase, a worldwide leader in diverse financial services, is actively seeking a Business Analyst II to analyze data and create reports on various business functions and results for the Card Services Business Planning and Analysis team.
Can you help us maintain lifelong, engaged relationships with our customers and build on our reputation as a strong performance brand in this dynamic role? What's My Title?Business Analyst II Why Do I Want to Work for Chase?We're one of the world's most respected financial companies. Here you'll earn a competitive salary, get great benefits and enjoy recognition for strong performance. How Do I Fit Into the Organization?At Chase, you'll have the opportunity to shape your career path and that means you can find the perfect fit for yourself while adding to the strength of the larger organization. Is This a Job I Can Love?If you have a knack for understanding large sums of data and making sense of it, definitely check this position out. Typical Day
* Gather, research, classify and evaluate data to provided analytical support for ad hoc projects in the line of business.
* Generate detailed reports focusing on financial information, call volumes, staffing information, production performance and more.
* Interact with department managers and senior leadership to transfer and clarify various types of business data.
What Education/Experience do I Need?
* You have experience analyzing data, preparing reports and making presentations in an ever-changing business environment along with a Bachelor's degree in Business or a related discipline.
* You have a minimum of 1 year experience working for a financial/retail loan or credit granting institution
* You have a minimum of 1 year experience in a call-center environment
* You have strong proficiency with MS Excel (e.g. connected worksheets, manipulating segmenting data, constructing macros, and generating complex formulas and calculations.
Other RequirementsProficiency in PC computing and applications, specifically in Microsoft Office, TCS or other WFM software. Comprehensive RewardsCompetitive pay; excellent benefits; a performance-based incentive program; opportunity for company advancement. Work EnvironmentDynamic, no-nonsense business center. What Are My Hours?Standard 5-day work week. Do I Have an Edge Over Other Candidates?If you have demonstrated the ability to analyze data efficiently and effectively in your prior work, you could be a top candidate for this job. Ideal Personality TraitsExcellent analytical skills; strong attention to detail; ability to present confidently; good verbal and written communication skills. Please Apply If...You are skilled in business planning and analysis.
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Requirements |
* Minimum of 1 year experience in Capacity planning or call center forecasting.
* Minimum of 1 year experience in a call-center environment
* Minimum 1 year experience working for a financial/retail loan or credit granting institution
* Minimum of 1 year work experience using excel. Strong proficiency in creating and managing complex, connected workbooks/sheets, manipulating/segmenting data (e.g., pivot tables, filtering), constructing macros, and generating complex formulas and calculations.
* Experience with Internet applications and object-oriented databases (e.g., Access)
* Minimum of 1 year experience with TCS or other WFM software
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer M/F/D/V.
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